Chongqing- As the Chongqing 2020 Smart Expo approaches, the level of convenience and efficiency in city residents' daily lives continues to improve, as integrated e-management systems take the place of the traditional, labor-intensive accumulation of individual services.

Although many city residential complexes have installed management systems for entry and exit, garages, and closed-circuit television, these have traditionally been operated on an individual basis.
However, the Smart Complex Assessment Criteria's technical demands have spurred on the development of integrated systems where both managerial personnel and residents can efficiently perform daily tasks of security, maintenance, leisure, and feedback in real-time.
In the case of Longfor, a well-known Chinese property developer and management service provider, they have successfully implemented smart management where staff can monitor complexes around the clock from a centralized control room. At the same time, the residents access services through an official mobile application.
Smart technology has raised the quality and brand image of commercial housing while optimizing customer service, safety, comfort, and convenience in the long term.
Feedback from staff and users has been overwhelmingly positive. As knowledge of smart management services reaches a broader audience through a variety of technology conferences and media outlets, residential service providers are ever more willing to invest in this system that significantly reduces staff workload on traditionally difficult tasks, thus improving efficiency and service quality.
As government incentives aimed at promoting smart residential management and green ecology gather pace, estate developers as a whole are expected to implement this technology more widely with ever more fervently.
In this vlog leading up to the Chongqing 2020 Smart Expo, we take a closer behind the scenes look into the management system of an operating Longfor residential complex.